End a Lumin free trial or cancel your subscription
This is the official support page for Lumin, also called Lumin Faith in some policy pages. Apple manages subscriptions and billing for the iPhone and iPad app; Lumin cannot cancel or refund an App Store purchase on your behalf.
Which Lumin charged you?
Several unrelated companies use the name Lumin. Check which one billed you before you cancel:
- Lumin on iPhone or iPad (the Bible app): Apple bills it. A card statement usually shows APPLE.COM/BILL, and the subscription is listed as Lumin in your Apple ID under Subscriptions. Cancel it there, using the steps below.
- Lumin on the web (lumin.faith/app): billed by Lumin through Stripe, not Apple. Sign in at lumin.faith/app/you and choose Manage billing to cancel or change your plan, or email [email protected].
- Lumin PDF: a separate company that makes a PDF editor (luminpdf.com). We cannot see, cancel, or refund Lumin PDF subscriptions. Cancel it from your Lumin PDF account, or contact Lumin PDF’s support.
If Lumin is not in your Apple Subscriptions list, the charge is probably a web subscription or another company’s.
What does a Lumin End Trial charge mean?
“Lumin End Trial” is the name Apple often shows when a Lumin free trial converts to a paid subscription. It is not a separate product or a second charge from Lumin. To avoid that charge, cancel Lumin in Apple Subscriptions at least 24 hours before the trial ends. If you were already charged, request a refund from Apple at reportaproblem.apple.com.
How do I end a Lumin free trial before I am charged?
On iPhone, open Settings, tap your name, tap Subscriptions, choose Lumin, then tap Cancel Subscription. Cancel at least 24 hours before the trial ends to avoid a charge. Apple, not Lumin, processes the cancellation.
The quickest path
- End a free trial or cancel before the next charge: cancel Lumin in Apple’s Subscriptions screen at least 24 hours before the trial or billing period ends.
- Manage the subscription: open the same Lumin subscription screen to see its status and exact renewal or expiration date.
- Refund or charge help: use reportaproblem.apple.com; Apple handles App Store billing and refund decisions.
- Human support: email [email protected]. The chat inside Lumin is AI, not a live customer-support chat.
How do I cancel a Lumin free trial or subscription?
- Open the Settings app on your iPhone or iPad
- Tap your name at the top
- Tap "Subscriptions"
- Choose Lumin
- Tap "Cancel Subscription"
Cancel at least 24 hours before a trial or billing period ends to avoid the next charge. Apple shows the exact expiration or renewal date on the Lumin subscription screen.
Will I be charged after I cancel Lumin?
After cancellation, premium access continues until the expiration date shown by Apple. If a free trial is active, it converts to a paid subscription unless it is canceled at least 24 hours before the trial ends.
How do I manage my Lumin subscription?
Open Settings on your iPhone or iPad, tap your name, tap “Subscriptions,” then choose Lumin. Apple shows the subscription status and exact renewal or expiration date on that screen.
Is Lumin chat live human support?
No. Lumin’s in-app chat is AI, not a live customer-support chat. To reach a person for help with Lumin, email [email protected]. Apple remains responsible for App Store cancellations, charges, and refunds.
Contact Lumin support
Email: [email protected]
Plans & Pricing
Lumin is free to start. Optional Lumin+ access, pricing, trial eligibility, usage limits, and local taxes are shown in the Apple App Store before you confirm a purchase. The available features may change as Lumin evolves.
Premium Features
- Higher usage limits in the app
- The Counsel’s slower, Scripture-cited letters
- Additional Lumin+ features shown in the App Store purchase screen
Free Trial, Billing & Auto-Renewal
- If a free trial is offered, its length and eligibility are shown before purchase.
- Payment is charged to your Apple ID account at confirmation of purchase.
- Subscriptions automatically renew unless canceled at least 24 hours before the end of the current period.
- Your Apple ID account is charged for renewal within 24 hours prior to the end of the current period.
- Trials convert to paid subscriptions unless canceled at least 24 hours before the trial ends.
How do I get help with a Lumin refund or charge?
Apple handles App Store billing and refund decisions. Visit reportaproblem.apple.com and sign in with the Apple ID used for the purchase to request a refund or report a charge issue.
Terms & Privacy
Review our Terms of Service and Privacy Policy for full details about subscription terms, usage, and data handling.